We thoroughly check all goods before dispatch and personally take great care in their packing. If in the unlikely event that any of the items arrive damaged, you must notify us immediately (within two days of arrival) by e-mail or phone. the goods will be replaced and we will refund the return carriage costs. The damaged goods must be returned to us and the replacements will be dispatched upon the arrival of the returns.
- If the outer carton is damaged you must make this known to the delivery person and when signing for the goods make a note that the carton has arrived damaged.
- You must note the delivery company .
- You will need to keep, in order to forward to us, a copy of any Return Dispatch Note showing dates and costs
- To avoid complications you must follow exactly our procedures.
Exchange and Refund Policy
If you are not satisfied with your purchase due to faulty (e.g. Tear, blank page, uncomplete page), we will gladly exchange or refund any item within 30 days of your purchase. We request that you e-mail us HERE with your name and date of purchase. Please include the reason for exchange or refund and the item you would like to exchange it with. The goods is required to be returned to us without fail.
Kedai Buku is not responsible for shipping charges incurred during the exchange or refund process. In order to receive your exchange or refund please ensure your product is unused, in original condition and/or with all tags in place. We reserve the right to refuse the exchange or refund if we determine that the product is not in its original condition.
Kedai Buku is committed to protecting your privacy. We collect information such as your name, email address etc. that you may provide when you place an order or register with us. This information is used to communicate with you, inform you of our promotions and products. We do not sell or loan your personal information to third parties. If at any time you would like us to remove you from our mailing list please feel free to contact us HERE .
Changes to Policies
To accommodate changes in our service, the technology, and legal developments, our policies may change over time. We may add, change, or remove portions of our policy when we feel it is appropriate to do so. Whenever we update our policy we will change the date on the policy to indicate when the changes were made.
All Site design, text, graphics, interfaces, and the selection and arrangements thereof are Copyright © 2007. All Rights Reserved. Permission is granted to electronically copy and to print hard copy portions of this Site for the sole purpose of placing an order with Kedai Buku or using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Kedai Buku is strictly prohibited.
All trademarks, service marks, and trade names (collectively the “Marks”) belong to their registered owners.
The information, services, products, and materials contained in this Site, including, without limitation, text, graphics, and links, are provided on an “as is” basis with no warranty. To the maximum extent permitted by law, Kedai Buku disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Kedai Buku does not represent or warrant that the information accessible via this Site is accurate, complete or current. Price and availability information is subject to change without notice.
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Kedai Buku reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
Limitation on Liability
In no event shall Kedai Buku be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Kedai Buku has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available form this Site. These limitations shall apply notwithstanding to any failure of essential purpose of any limited remedy. Because some jurisdictions do no allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
This Site may include links to other Sites on the Internet that are owned and operated by third party vendors and other third parties (the “External Sites”). You acknowledge that Kedai Buku is not responsible for the availability of, or the content located on or through, any External Site. You should contract the Site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.